Stained Glass FAQ

How should I handle stained glass?

Handle with care, glass is indeed fragile. Stained glass art is made with metal with small amounts of lead. Handle lightly and with care. Wash hands after extended handling and before touching the face/mouth. Keep out of reach of pets and children.

How do I care for my stained glass piece?

Buff and polish with a soft microfiber or cotton cloth. No cleaning solutions or liquids necessary. Do not apply ammonia glass cleaners as this can damage the glass and corrode the metal. 

How should I hang up my stained glass piece?

Do NOT use suction cups. Recommended to use a screw-in hook at the base of the window pane. 

Do you accept returns?

I do not accept returns or exchanges. I am not responsible for any lost or stolen packages once tracking has been issued. All sales are final. If there are any additional questions about an item, please use the contact form to clarify any details prior to purchase.

How long will it take for my order to ship?

Ready made items are shipped out 3-7 days after purchase. Made to order items are shipped out 7-10 days after creation is complete. Please give 3-4 weeks for the piece to be completed.